Last updated: January 1, 2025
Please read these Terms and Conditions carefully before using our website or engaging our services. These Terms set out the legal agreement between you and BrandBuilders LLC. They cover your use of our website, the engagement of our development and design services, and the rights and obligations of both parties.
By accessing our website at brandbuilders-llc.com or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our website or services. These Terms apply to all visitors, clients, and anyone who accesses or uses our services.
BrandBuilders LLC provides custom web application development, mobile app development, UI/UX design, e-commerce development, API and backend development, and related digital services. The specific scope, deliverables, timelines, and pricing for each project are agreed upon separately in a written project proposal or contract signed by both parties before work begins.
All project work is governed by a separate project agreement or contract issued by BrandBuilders LLC. The project agreement takes precedence over these general Terms where there is any conflict. A project does not commence until a written agreement has been signed and any agreed deposit payment has been received. Enquiries submitted via our contact form do not constitute a binding contract.
Payment terms are specified in each individual project agreement. Typically, we require a deposit of 50% before work begins, with the remaining balance due on project completion. All invoices are due within 14 days of issue unless otherwise agreed. Late payments may incur interest at 8% above the Bank of England base rate per annum, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. We reserve the right to suspend work on any project where payment is overdue.
Upon receipt of full and final payment, BrandBuilders LLC transfers full ownership of all custom code, designs, and assets created specifically for your project to you, the client. This includes source code, design files, and written content produced by us. We retain the right to display the completed project in our portfolio unless you request otherwise in writing. Third-party libraries, frameworks, and open-source components used in your project remain subject to their respective licences.
Both parties agree to keep confidential any proprietary information, business data, or trade secrets disclosed during the course of the project. We will not disclose your confidential information to third parties without your consent, except where required by law. You agree to treat any methodologies, pricing structures, or proprietary processes shared by BrandBuilders LLC as confidential.
You agree to provide accurate and complete information required for project delivery, respond to requests for feedback or approval within agreed timescales, and ensure you have the legal right to use any content, images, logos, or materials you provide to us. Delays caused by late feedback, missing content, or unavailability of key contacts are not the responsibility of BrandBuilders LLC and may affect project timelines and costs.
The number of revision rounds included in a project is specified in the project agreement. Revisions beyond the agreed scope, or requests that constitute a change to the original brief, will be scoped and quoted separately. We will always notify you before undertaking out-of-scope work and will not charge for it without your written approval.
BrandBuilders LLC warrants that all work delivered will be of professional quality and fit for the agreed purpose. We do not guarantee that our work will be error-free or uninterrupted in all environments. Our website and any general information on it is provided "as is" without warranties of any kind. We do not warrant that the website will be available at all times or that it will be free from viruses or other harmful components.
To the fullest extent permitted by law, BrandBuilders LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to our services, including but not limited to loss of profits, loss of data, or business interruption. Our total liability to you for any claim arising from our services shall not exceed the total amount paid by you to us in the three months preceding the claim.
Either party may terminate a project agreement with 14 days written notice. In the event of termination by the client, any work completed up to the date of termination will be invoiced at our standard hourly rate, and any deposit paid is non-refundable. In the event of termination by BrandBuilders LLC due to client breach, all outstanding fees become immediately payable.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website or services after any changes constitutes acceptance of the new Terms. It is your responsibility to review these Terms periodically.
If you have any questions about these Terms and Conditions, please contact us at info@brandbuilders-llc.com or via our contact form at brandbuilders-llc.com/contact.