Last updated: January 1, 2025
At BrandBuilders LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and what rights you have over it. If you are based in the United Kingdom or European Union, this policy is written to comply with the UK GDPR and the EU General Data Protection Regulation.
BrandBuilders LLC ("we", "us", "our") is a custom web app agency that designs and develops web applications, mobile apps, and digital products for businesses worldwide. Our website is brandbuilders-llc.com. If you have any questions about this Privacy Policy, contact us at info@brandbuilders-llc.com.
We collect information you provide directly to us when you fill in the contact form on our website. This includes your full name, email address, phone number (optional), the type of service you are enquiring about, your budget range (optional), and your project description. We do not collect any information automatically beyond standard server logs (IP address, browser type, page visited) that are retained for a maximum of 30 days for security purposes. We do not use cookies for tracking or advertising.
We use the information you submit through our contact form solely to respond to your project enquiry, send you a confirmation email acknowledging receipt of your brief, and communicate with you about potential or ongoing project work. We do not use your information for marketing purposes without your explicit consent, and we do not sell, rent, or share your personal data with third parties for their own marketing purposes.
If you are based in the United Kingdom or the European Union, our legal basis for processing your personal data is your consent (Article 6(1)(a) GDPR), given when you voluntarily submit our contact form, and our legitimate interests (Article 6(1)(f) GDPR) in responding to business enquiries and providing our services. You may withdraw your consent at any time by contacting us at info@brandbuilders-llc.com.
We retain your contact information for as long as necessary to fulfil the purpose for which it was collected — typically the duration of any project discussion or engagement. If no project proceeds, we delete your data within 12 months of your initial enquiry. You may request deletion at any time (see Section 8).
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption, and contact form submissions are transmitted securely. Our contact API applies input validation and sanitisation on all submitted data. However, no method of transmission over the internet is 100% secure.
We use the following third-party services in the operation of our website and business: Vercel (website hosting — vercel.com/privacy), Hostinger (email hosting — hostinger.com/privacy), Google Fonts (font delivery — policies.google.com/privacy). These services may process limited technical data (such as IP addresses) as part of their normal operation. We are not responsible for the privacy practices of these third parties.
If you are located in the UK or EU, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data ("right to be forgotten"), object to or restrict our processing of your data, and lodge a complaint with a supervisory authority (in the UK: the Information Commissioner's Office at ico.org.uk). To exercise any of these rights, email us at info@brandbuilders-llc.com. We will respond within 30 days.
Our services are intended for businesses and adults aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe a child has submitted data to us, please contact us immediately and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: info@brandbuilders-llc.com or use the contact form at brandbuilders-llc.com/contact.